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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Joseph Miller

October 23, 2026

5 out of 5 rating by Joseph Miller
"Great customer service! Saved more than half of my previous auto insurance bill. Definitely recommended!"
We responded:
"Thanks for the review Joseph! Glad we found you savings and great service! "
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Robin Miller

October 23, 2026

5 out of 5 rating by Robin Miller
"Friendly, relatable and easy to understand not overly pushy."
We responded:
"Thanks for the review Robin! We are grateful to be able to assist with your insurance needs! "
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Mary Cisneros

October 22, 2026

5 out of 5 rating by Mary Cisneros
"Amanda was very helpful and professional. She was knowledgeable and patient with all my questions. I would definitely recommend my family and friends."
We responded:
"Mary thanks so much for the great review and we appreciate your business. Elvira is fantastic and will take good care if anyone you send her way!"
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Madison Zaruba

October 21, 2026

5 out of 5 rating by Madison Zaruba
"I recently worked with Amanda on my life insurance policy. She was able to give me a lot of important information that I did not realize before. With the knowledge I learned from her about my own policy I was able to make a better decision on what I need to have for myself as I get older. She was also able to guide me in setting up a policy for my daughter as well. These are tough decisions to make but important ones to have made in the long run. Because of that I was so happy and thankful to have Amanda’s help throughout this whole process. She was very nice, personable, and sweet on the phone. I can’t thank her enough for her help. I highly encourage anyone wanting to work with an insurance agent to go to Amanda. She will leave you feeling at peace with the big decisions you make for yourself and your family."
We responded:
"Love this Madison! We are so glad Amanda was able to help you through the whole insurance process and appreciate the kind words. We are always here to help you and your family! "
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Dorian Jackson

October 20, 2026

5 out of 5 rating by Dorian Jackson
"Amanda was great in reviewing my policy and provided me with some great details at how I could gain more benefits from the State Farm brand."
We responded:
"Thank you so much for the review Dorian, we appreciate you! "
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Ilce Cabrera

October 16, 2026

5 out of 5 rating by Ilce Cabrera
"Excellent experience! Amazing customer service. Amanda was friendly, patient, and helped me find the best option. She went above and beyond to make sure everything was taken care of and explained everything clearly. Made the experience smooth and stress free. It’s always nice to work with someone who genuinely cares about their customers. Highly recommend!"
We responded:
"What a fantastic review about your experience with Amanda! We are grateful to have you as a customer of Jenny Montes State Farm and you have a whole crew to help with all your insurance needs! "
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Crystal M. Cruz

October 16, 2026

5 out of 5 rating by Crystal M. Cruz
"Hands down the best insurance experience! Amanda was so helpful, attentive, and patient with us every step of the way while getting our information together. She treated my mom and I like family and made everything so simple. I highly recommend her and her team to anyone and everyone looking for auto, home, or general insurance. You’ll be taken care of 100%!"
We responded:
"We love this Crystal! Thank you for the kind words about your experience with Amanda, she’s awesome! And for sending your mom our way. We are always here to help with all of your insurance needs! "
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Beto Fernandez

October 5, 2026

5 out of 5 rating by Beto Fernandez
"This is a good outfit with good pricing. Recently switched over from my previous provider because they had gone up too high on cost. Eva was great!! She proved to be very knowledgeable, courteous, and helpful. She helped me make a quick and smooth switchover. Highly recommended."
We responded:
"Thank you so much for the kind review about your experience with Eva and Jenny Montes State Farm! We appreciate you! "
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Antonio Cavazos

September 29, 2026

5 out of 5 rating by Antonio Cavazos
"Excellent service!! Answered every question with knowledge and made me feel comfortable with my switch!! Definitely will be referring"
We responded:
"Thanks for the review Antonio! We appreciate you and love referrals!"
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jessica uresti

September 24, 2026

5 out of 5 rating by jessica uresti
"Eva was very knowledgeable, listened to what I needed and explained everything to me. Very professional and worked with my timeline."
We responded:
"Love this feedback and so glad you had a good experience with Eva at our office! "
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Victoria

September 21, 2026

5 out of 5 rating by Victoria
"Lauren was extremely helpful in signing up for a new policy - very available for all my questions!"
We responded:
"Thanks Victoria! So glad Lauren was able to help and welcome to Jenny Montes State Farm! "
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Anne Tyson

September 11, 2026

5 out of 5 rating by Anne Tyson
"Amanda Jay was a pleasure to work with. She took care of my requests and offer alternatives that ended being better options that helped me to save more money. She was polite and courteous. I look forward to working with her in the future. I highly recommend her!"
We responded:
"Thanks so much Anne! We are glad Amanda was able to review your life coverage and find a solution that fit with your current need. We appreciate you! "
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Keneshia Matthew

August 26, 2026

5 out of 5 rating by Keneshia Matthew
"Amanda is wonderfully amazing 🤩, super personable and full of wisdom!!"
We responded:
"Love this! Thanks Keneshia, we appreciate you! "
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Zack Kier

August 24, 2026

5 out of 5 rating by Zack Kier
"I felt very supported during the process of transferring my insurance from state-to-state!"
We responded:
"Welcome to Texas and Jenny Montes State Farm!! "
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jamie soderstrom

August 21, 2026

5 out of 5 rating by jamie soderstrom
"We worked with Eva and she was very helpful and available every time we called with questions. It made the chore of changing insurance very easy"
We responded:
"Love you decided to make the switch and Eva made it so easy for you! Welcome to Jenny Montes State Farm! "
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Calvin Rice

August 21, 2026

5 out of 5 rating by Calvin Rice
"I was pleased with the patience and the knowledge shared about programs that would assist in cost deduction during the client to salesperson process."
We responded:
"Thanks Calvin! We are happy you had a good experience and grateful to have you as a customer! "
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Ruben Verdin

August 21, 2026

5 out of 5 rating by Ruben Verdin
"Krisilda Vega was very helpful"
We responded:
"Thank you for the review Ruben and welcome to Jenny Montes State Farm! We appreciate your business!"
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Elihu Perez

August 21, 2026

5 out of 5 rating by Elihu Perez
"Easy and fast"
We responded:
"Awesome! Thank you! "
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Paula Philpott

August 21, 2026

5 out of 5 rating by Paula Philpott
"Jennifer was amazing!! She’s the manager here and answered all my questions! Was prompt and kind over the phone! I’m glad to have people like her working here! Thank you Again Jennifer! You are so awesome!! She needs a raise! 🥹🫶🏽"
We responded:
"Thanks so much! We appreciate the kind words and are here to help with all of your insurance needs! "
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Nicky J

August 20, 2026

5 out of 5 rating by Nicky J
"Lauren Ortiz is the goat. I called and told her exactly what I wanted and needed. She answered all of my questions, and I had a lot. She is very knowledgeable, very professional, and her customer service is top tier. I truly enjoyed working with Lauren. So everyone call up there and ask for Lauren."
We responded:
"Love this! Thank you for the amazing review about your experience with Lauren. She is the 🐐! We are always here to help and we are grateful to have you as a customer. "
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kathy vanderbeek

August 18, 2026

5 out of 5 rating by kathy vanderbeek
"So amazing. It is not often you find anyone who can actually explain your policy to you in a way so you understand it. Thank you Amanda Jay."
We responded:
"Thank you so much Kathy! We are so glad you had such a good insurance experience with Amanda and grateful to have you as a customer with Jenny Montes State Farm! "
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monica soto

August 18, 2026

5 out of 5 rating by monica soto
"Lauren was very easy to work with. She explained policy’s clearly and even suggested add ons, offered safe drive and information about adding our home insurance as a bundle. It was a pleasure working with her to get our auto insurance started. Thank you Lauren!!"
We responded:
"Thanks for the great review Monica, we are so glad Lauren was able to help with your auto insurance! We are always here to answer any questions at Jenny Montes State Farm! "
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Will Shoaf

August 13, 2026

5 out of 5 rating by Will Shoaf
"Lauren was great to work with and super helpful throughout the whole process. Highly recommended!"
We responded:
"Thanks so much Will! We are so glad Lauren was able to assist and we are always here to help! "
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Troy Willtrout

August 12, 2026

5 out of 5 rating by Troy Willtrout
"Lauren, made getting the best insurance affordable and treated me with the utmost, respect and dignity and took the time to explain everything to me. I really think she's an asset. My best regards, Troy Willtrout"
We responded:
"Thank you so much Troy for the great review about your insurance experience with Lauren and Jenny Montes State Farm! "
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Dee Scott

July 27, 2026

5 out of 5 rating by Dee Scott
"EVA at Jenny Montes State Farm!! was very great!!! Really patient and took the time to listen to anything I was concerned about. Hassle free! Amazing and calm representative"
We responded:
"Thank you so much for the kind words about your experience with Eva!! We are so glad she was able to assist and we appreciate you choosing Jenny Montes State Farm! "